• Name;

• CPF;

• E-mail;

• Telephone No.;

• WhatsApp;

• Skype;

• Address;

• Bank and credit card details (Card Number, Brand, Validity, Verification Code)

• Confirm the identity of the customer or his representative and register in SKYMSEN's internal systems;

• Receive purchase orders, make quotes and quotations, credit analysis, formalize proposals and proceed with the sale (in specific situations there will be a guarantor credit analysis of contracts, in these cases the data of the endorsers/guarantors will also be processed);

• Enter into and comply with the sales contract with the customer, promoting the configuration, customization, delivery, installation, provision of technical and after-sales assistance, collections, receipt of amounts and other acts related to the contract;

• Comply with legal and customs obligations, such as those of a fiscal nature (e.g. Issuance of Invoices);

• Regularly exercise rights, such as collection, judicial defense of interests, etc.;

• Identify the Holder in cases where he picks up the goods on the carriers;

● Internal and external audits, controls and financial management related to the purchase, delivery, exchange, etc.

• Name;

• E-mail;

• Profile;

• ID;

• Gender;

• Date of birth;

• Telephone No.;

• Address;

• Consumption preferences (most visited store sections, purchased products, etc.);

• Browsers used;

• Pages consulted;

• Ads viewed;

• Type of device used;

• IP Address;

• Average platform access time;

• Other payment information.

• Enable the Holder to register and use the functionalities of the websites;

• Proceed with actions necessary for credit analysis and fraud prevention;

• Maintain contact with the User;

• Proceed with the exchange of goods and return of values, when applicable;

• Trace the consumption profile of the Holders to better understand their demands and offer products that may be of interest to them, through personalized marketing;

• Enable platform functionalities;

• Conduct research, statistical analysis, market intelligence, for new product development and marketing campaigns.

• Name;

• E-mail;

• Occupation;

• Address;

• Telephone No.;

• Social security data;

• WhatsApp;

• WeChat;

• Telegram;

• Skype.

• Interact commercially with representatives of suppliers, for negotiation and acquisition of raw materials and services;

• Conduct research, initial contacts, registration, placing orders, monitoring compliance with contracts, payments to supply suppliers;

• Carry out legal withholdings of tax order;

• Manage the contract signed with suppliers of inputs and services;

• Supervise compliance with safety standards, labor and social security obligations;

• Maintain contact with suppliers for the purpose of negotiations and purchase of parts.

• Name;

• CPF;

• Address;

• Telephone No.;

• WhatsApp;

• E-mail;

• Bank Details;

• Direct the outsourced technical assistant to perform services on SKYMSEN products;

• Receipt of purchase orders for spare parts;

• Registration and fulfillment of the contract entered into with the outsourced assistant, with the inspection of their services and making payments;

• Enabling the use of the distance learning platform for courses;

• Comply with technical assistance service in warranty.

• Nome;

• CPF;

• Images

• Perform safety monitoring in physical spaces;

• Identification in guardhouses, ordinances, receptions of people who enter the physical buildings of the organization.

• Name;

• CPF;

• Telephone No.;

• E-mail

• Address;

• Images;

• Carrying out marketing actions, such as sending newsletters, app messages, emails, news, promotions, contests, launches, customer testimonials, event filming, etc.;

• Sending advertising material;

• Conducting market intelligence research, with statistical analysis to boost activities.

• Name;

• WhatsApp;

• E-mail

• Telephone no.;

• Address;

• Service and consumption history;

• Maintaining contact with the holders to help resolve doubts and obtain information on the performance of the products;

• Receipt, screening, registration and compliance with requests, complaints and communications made by the Holder;

• Support in solving any customer demand (product question or after-sales request);

• Handles customer complaints, via SAC, Reclame Aqui website, civil lawsuits and Procon;

• Identification of the causes of the complaint and identification of points or opportunities for improvement;

• Communicate with the status of the delivery of goods and to confirm delivery of products;

• Identify the holder and provide a duplicate of the payment slip, invoices or information requested by the Holder.

• Name;

• CPF;

• Date of birth;

• CTPS/PIS

• Address;

• Telephone No.;

• E-mail;

• Schooling and curriculum history;

• Marital Status;

• PwD medical reports;

• Skills and attitudes;

• Employment history data;

• Other data provided in the curriculum provided by the holder.

• Identify the Candidate;

• Proceed with the curricular evaluation, analysis of compatibility with the criteria of the vacancy and profile sought by SKYMSEN;

• Proceed with interviews, test applications and, eventually, examinations or psychological reports;

• Identification of PwD for the purpose of qualifying for a vacancy for candidates with disabilities;

• Nome;

• CPF ;

• Telephone No.;

• E-mail;

• WhatsApp, WeChat, Skype, Telegram;

• Endereço;

• CNH;

• Financial Data;

• Identify, proceed with the evaluation and hiring of commercial representatives;

• Enter into and perform the management/execution of the contract with resellers, accounting for the products sold, receipt, refunds, bonus payments, etc.;

• Sending advertising material and birthday congratulations;

• Sending reports for strategic direction;

• Enable the use of the distance learning platform to carry out courses.